policy | VIREN FRANCE

Effective Date: 30/03/2025

Viren France (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our skincare and cosmetic products, or interact with us in any way. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

a. Personal Information

Name, address, phone number, and email address when you create an account, place an order, or contact us.
Payment information, such as credit card details, when making purchases.
Preferences, feedback, and responses to surveys.

b. Non-Personal Information

IP address, browser type, operating system, and device information.
Website usage data, including pages visited, time spent on pages, and links clicked.

c. Sensitive Information

If you provide information related to skin conditions or allergies during consultations or product recommendations, we may collect this sensitive data to personalize our services.

2. How We Use Your Information

We use the collected information for the following purposes:

To fulfill orders and deliver products to you.
To personalize product recommendations and improve your shopping experience.
To manage your account and respond to customer inquiries.
To send promotional emails and updates about new products, special offers, or events (with your consent).
To comply with legal requirements and safeguard against fraudulent activities.

3. Use of Cookies and Similar Technologies

Cookies are small text files stored on your device that help us enhance your browsing experience. We use the following types of cookies:

a. Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. For example, they enable secure logins and order processing.

b. Analytical Cookies

These cookies allow us to analyze website traffic and usage patterns to improve our site and offerings.

c. Advertising Cookies

We use these cookies to deliver personalized ads and measure the effectiveness of our marketing campaigns.

d. Functionality Cookies

These cookies remember your preferences, such as language or location, to provide a seamless experience.

Managing Cookies: You can control your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners in the following cases:

Service Providers: Third-party vendors who assist with payment processing, order fulfillment, email delivery, or data analysis.
Legal Requirements: If required by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred to the new entity.

5. How We Protect Your Information

We employ industry-standard measures to ensure the security of your data:

Data encryption for sensitive information.
Firewalls and secure servers to prevent unauthorized access.
Regular security assessments and updates.

However, please note that no method of transmission over the internet or electronic storage is completely secure.

6. Retention of Data

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Under applicable data protection laws, you may have the following rights:

Access: Request a copy of the information we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request the deletion of your personal data, subject to legal obligations.
Objection: Object to the processing of your data for marketing purposes.
Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at info@virenfrance.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We recommend reviewing the privacy policies of any third-party sites you visit.

9. Marketing Communications

You can opt-out of receiving promotional emails at any time by clicking the “unsubscribe” link in our emails or by contacting us at info@virenfrance.com. Please note that we may still send transactional emails related to your purchases or account.

10. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will promptly delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with the “Effective Date” updated. We encourage you to review this page periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Company Name: Viren France
Address: 59 Rue De Ponthieu, Bureau 326, 75008 Paris
Email: info@virenfrance.com

We are committed to ensuring your privacy is protected and look forward to addressing any concerns you may have.