VIREN France
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YOUR PRIVACY, OUR COMMITMENT

Privacy Policy

Effective date: 30 March 2025

VIREN France values your privacy. This policy explains how we collect, use, share and protect personal information when you visit our website, purchase our skincare and cosmetic products, or interact with our team.

Personal information

  • Your name, address, telephone number and email address when you create an account, place an order or contact us.
  • Payment information, such as card details, when you make a purchase.
  • Preferences, feedback and survey responses.

Technical and usage information

  • IP address, browser type, operating system and device information.
  • Website usage, including pages visited, time spent on pages and links selected.

Information about your skin

If you voluntarily share information about skin conditions or allergies during a consultation or product recommendation, this may be used to personalise that service.

  • To process orders and deliver products.
  • To personalise product recommendations and improve your shopping experience.
  • To manage accounts and respond to enquiries.
  • To send news, product updates, special offers or event information with your consent.
  • To meet legal obligations and help prevent fraud.

Cookies are small files stored on your device. The company policy describes the following categories:

Essential

Technologies needed for a service to work, such as secure sign-in or order processing where these features are available.

Analytics

Technologies used to understand traffic and usage patterns and improve the website.

Advertising

Technologies used for personalised advertising and campaign measurement.

Functionality

Technologies that remember preferences, such as language or location.

Your choices on this website

This version uses local storage to remember your cookie choice and the language you select. No analytics or advertising trackers are currently active. Browsing or scrolling does not count as consent.

Optional categories remain off unless you accept them. Accepting does not introduce a tracking service that is not installed. If new services or purposes are introduced, we will request a new choice before activating them.

Your cookie choice is kept for six months in this browser. You can change it at any time using in the footer. Your browser can also clear or block stored data; doing so may reset your preferences.

Forms use session protection and may load Cloudflare Turnstile to prevent abuse. The email delivery service receives the details you submit to deliver your enquiry to VIREN.

We do not sell or rent personal information. Information may be shared with trusted partners in the following circumstances:

  • Service providers supporting payment processing, order fulfilment, email delivery or data analysis.
  • Where disclosure is required by law or necessary to protect rights, property or safety.
  • As part of a merger, sale or acquisition of the business.

Our company policy provides for measures including encryption of sensitive data, firewalls and secure servers, and security reviews and updates. No method of transmitting information online or storing it electronically is completely secure.

Information is retained for as long as needed for the purposes described in this policy or to meet legal requirements. When it is no longer needed, it is securely deleted or anonymised.

Depending on the data protection rules that apply to you, you may request:

  • Access to the information held about you.
  • Correction of inaccurate or incomplete information.
  • Deletion of personal information, subject to legal obligations.
  • An end to the use of your data for marketing.
  • A copy of your data in a structured, machine-readable format.

To exercise your rights, contact info@virenfrance.com.

This website may link to third-party websites. Their privacy practices are governed by their own policies. Please review those policies before sharing information with them.

You can unsubscribe from promotional emails using the link in those emails or by contacting info@virenfrance.com. Service messages concerning purchases or accounts may still be sent where relevant.

Our services are not intended for children under 13, and we do not knowingly collect their personal information. If you believe a child has provided personal data, please contact info@virenfrance.com so that it can be deleted promptly.

This policy may be updated to reflect changes in company practices or legal requirements. The revised policy will be published with an updated effective date. Please check this page periodically.

For questions about privacy or the handling of your information:

VIREN France
59 Rue De Ponthieu, Bureau 326, 75008 Paris, France
info@virenfrance.com